1. Who We Are
DollarCut ("we", "us", "our") is the data controller responsible for your personal data. We provide operational improvement, AI automation, and systems integration services to businesses.
If you have any questions about this policy or want to exercise your rights, you can contact us at: privacy@dollarcut.app or via hello@dollarcut.app.
2. What Data We Collect
Information you provide to us
- Name, email address, and job title when you contact us or book a session
- Business name and details about your operational challenges
- Communication history (emails, messages) as part of a client engagement
- Billing and payment information when engaging our services (processed via our payment provider)
Information we collect automatically
- Website usage data including pages visited, time on site, and browser type (via analytics tools)
- IP address and general geographic region
- Device type and operating system
Information from third parties
- Referral information if you were referred to us by a partner
- Publicly available business information (e.g. LinkedIn profiles) used to understand your company context before an initial session
3. How We Use Your Data
We use your personal data on the following legal bases:
Legitimate interests (Article 6(1)(f) UK/EU GDPR)
- Responding to enquiries and booking sessions
- Improving our services and website based on usage patterns
- Sending relevant follow-up communications after initial contact
Contract performance (Article 6(1)(b) UK/EU GDPR)
- Delivering services agreed in a client engagement
- Processing payments and managing invoices
- Communicating about project delivery
Consent (Article 6(1)(a) UK/EU GDPR)
- Sending marketing emails or newsletters (where you have opted in)
- Placing non-essential cookies on your device
Legal obligation (Article 6(1)(c) UK/EU GDPR)
- Maintaining financial records as required by law
- Complying with regulatory requests
4. Cookies
We use cookies and similar tracking technologies on our website. Cookies fall into the following categories:
- Strictly necessary: Required for the website to function. No consent required.
- Analytics: Help us understand how visitors use the site. We obtain your consent before placing these.
- Marketing: Used to show relevant content or ads. We obtain your consent before placing these.
You can withdraw cookie consent at any time by clearing your browser cookies or adjusting your browser settings.
5. Data Sharing
We do not sell your personal data. We may share it with:
- Service providers: Third-party tools we use to operate our business (e.g. email platforms, analytics, payment processors). These providers are bound by data processing agreements and may only process your data on our instructions.
- Professional advisers: Lawyers, accountants, and insurers where necessary.
- Regulatory bodies: Where we are legally required to disclose information.
Where service providers are located outside the UK or EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions).
6. Data Retention
We retain your personal data only for as long as necessary:
- Enquiry and session data: up to 2 years after last contact, unless you become a client
- Client engagement records: up to 7 years after the engagement ends (for legal and accounting purposes)
- Marketing contact data: until you unsubscribe or withdraw consent
- Website analytics: aggregated and anonymised after 26 months
7. Your Rights
Under the UK GDPR and EU GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Ask us to correct inaccurate or incomplete data.
- Right to erasure: Ask us to delete your data ("right to be forgotten"), subject to legal retention requirements.
- Right to restrict processing: Ask us to limit how we use your data in certain circumstances.
- Right to data portability: Receive your data in a structured, machine-readable format and transfer it to another controller.
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
- Rights related to automated decision-making: We do not make solely automated decisions that have legal or significant effects on you.
To exercise any of these rights, contact us at privacy@dollarcut.app. We will respond within one calendar month. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK at ico.org.uk, or with your local data protection authority if you are in the EU.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encryption in transit (TLS), access controls, and regular security reviews. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay where required.
9. Children's Privacy
Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Where changes are material, we will notify active clients or contacts directly. We encourage you to review this page periodically.
11. Contact
For any privacy-related enquiries or to exercise your rights: